Tenant Reviews

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“Sarah she is very helpful She makes everything easy for me I like the office and Sarah Really Sarah helpful”

Mr Ali Alqahtani
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“This is my second experience in renting a property with Benham and Reeves they have always managed any requests with a high professional standard. This time I have to praise Glen at your Imperial Wharf branch for providing me with the right advice on this property and moreover, for helping me to negotiate the contract in the very best way.

Anne was incredibly patient and dedicated to show me about 15 different properties and helped me to appraise the positive aspects of the apartment I finally selected. Fiona has been prompt and flawless in providing me with all relevant emails and contractual documents signed in due time. All my queries were answered soon without any issue. Lisa of the management office, helped me to solve a critical situation with the old curtains.

When you move from another Country as we did, and you don't have much experience in letting situations, it is vital to find a valid point of reference to manage the situation at ease, and this is precisely what I saw in these agents. I also noticed that since last time, you had updated your system with an online client dedicated space, which I find very useful. I will undoubtedly recommend Behnam and Reeves to any friend who is looking for a property in this area.”

Michela DJ

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“Everything was great, really fast and professional and nothing to complain about!”

Lorenz S.
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“I will be recommending Benham & Reeves Lettings to my network. Good, honest estate agents are hard to find.”

Mr N. Steinberg

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“First class service, thank you.”

Gerard B.
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“I have had first-hand experience with several other agencies both as a tenant and as a landlord and I would like to thank all of you who have been involved whilst i was a tenant at 5 Circa apartments. I have been very impressed with your service and your handling of all enquiries from start to finish. From all the sales/letting staff at Blenhiem Terrace road office, up to my recent call with Lisa at your management department in Hampstead, your attention to service has been excellent. I will certainly be recommending you to others in the future.”

Paul Croft, London

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“Your staff provide a good, friendly service and are always willing to assist with problems and get things resolved in a quick and timely matter. I only work with two agents believe it or not for the same client as this is a pretty big portfolio.”

Lyndsay A Neale, HSBC HR
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“Thank you, thank you, thank you! to you and your staff for all the effort and work you guys have put in over the last 3 years in looking after our people in their search for homes in central London. As you know we used to work with a relocation company, but found their service often lacking and expensive. It was such a pleasant surprise to work with a letting only company who were able to help all our, often demanding, people for no charge at all and no time limits. I appreciate that at times our demands are unrealistic, but appreciate your guidance and advice so that expectations are able to be dealt with. Thanks for all your help.”

Kate Hellier, Commerzbank HR

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“When I arrived in London the prospect of finding the right rental property was a bit daunting as I now know I had extremely high expectations as I was moving from the USA and was seconded to South Africa before that, but Benham and Reeves Lettings were excellent - from the initial contact where you guided me on locations to get what I wanted. Throughout the process, your staff were very patient with me and seemed to know exactly what I wanted and within only four days had found me a great place to live. When I relocated to New York, the process was such a nightmare, but this time it really was hassle-free and left me able to quickly concentrate on my secondment here.”

Ben Mauerberger
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“Ivan at your Highgate village lettings branch was exceptionally good when we were looking for a rental property. We were living in Manchester at the time so it was very difficult to view properties. He was helpful and courteous throughout our dealings with him. He identified this property as suitable for us and we have been extremely happy here. I can only give you the most positive feedback as he certainly helped me with the move to London.”

Lee Garston