What our clients say about our service...
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K Harrison, Hong Kong
"Louise Ng is the manager of the Benham & Reeves Lettings Hong Kong office who are specialists in London rental/furnishings/management. My past 1 year experience with Louise and her team has been excellent....
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K Harrison, Hong Kong
"Louise Ng is the manager of the Benham & Reeves Lettings Hong Kong office who are specialists in London rental/furnishings/management. My past 1 year experience with Louise and her team has been excellent and I am delighted they can now take over my two properties. The quality of service from HK & UK teams has been outstanding. Always helpful with guidance, paperwork, gentle hints & reminders when we're forgetful, tax assistance, and just very nice people."
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A Shooter
I wanted to pass on how professional, smooth and positive I have found letting through you and Benham and Reeves. You have always done what you say you will do and have managed things in a very professional manner. I have been very pleased with the service and would recommend you to colleagues and friends in the future.
S & M Grazhdankin
I must say that you are one of the best real estate agents we happen to deal with in London, we have been in contact with more than 15 different agents. You are doing very good job, that we can say as "experienced" customers.
J van Wyngaarden, UK
"I was very pleased with the recent letting of our flat by Benham and Reeves Residential Lettings. Nick Lazarides at your Kensington branch was our Lettings Negotiator and he provided advice and support in a very professional manner....
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J van Wyngaarden, UK
"I was very pleased with the recent letting of our flat by Benham and Reeves Residential Lettings. Nick Lazarides at your Kensington branch was our Lettings Negotiator and he provided advice and support in a very professional manner. During the search process he constantly kept me up to date with viewings and any feedback given. When a tenant was chosen, he dealt efficiently with the tenant's employer and gave help with selecting a professional inventory company. Nick has a pleasant easy-going manner touched with a necessary amount of humour. I look forward to continuing our business relationship. Nick was a pleasure to work with!"
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A Ezquerro, UK
"I write to express my gratitude for getting a new tenant so promptly and for choosing someone who seems to be a very good person. I am impressed by your professional and supportive way of working, keeping everyone happy. Thank you for the excellent job you have done in letting my property at Beaufort Park."
A Kavanagh, Hong Kong
"We decided to move to Benham & Reeves Lettings to manage our property portfolio and it was the best move we made. The service is excellent, personal, uncomplicated, friendly and everyone is utterly trustworthy. I would thoroughly...
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A Kavanagh, Hong Kong
"We decided to move to Benham & Reeves Lettings to manage our property portfolio and it was the best move we made. The service is excellent, personal, uncomplicated, friendly and everyone is utterly trustworthy. I would thoroughly recommend you as it means you don't have the stress of worrying about your property, even when you're the other side of the world."
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N Parkes, Bahrain
"When you are living overseas and have an expensive property, a good letting and management agent is essential. That said I would ...
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N Parkes, Bahrain
"When you are living overseas and have an expensive property, a good letting and management agent is essential. That said I would use BRLets if I did not live overseas."
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Michael Williams, Hong Kong
"I would like to take this opportunity to thank you personally for your excellent support & customer focus over the past year and I wish that...
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Michael Williams, Hong Kong
"I would like to take this opportunity to thank you personally for your excellent support & customer focus over the past year and I wish that I had been a client of B&R much earlier."
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Neil Murray, London
I find Benham & Reeves Residential Lettings to be way ahead of any of the competition. I find everyone that I come across at Benham & Reeves to be efficient, experienced, courteous and of an extremely high calibre...
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Neil Murray, London
I find Benham & Reeves Residential Lettings to be way ahead of any of the competition. I find everyone that I come across at Benham & Reeves to be efficient, experienced, courteous and of an extremely high calibre. I am a very demanding client at times and I expect the very best of people. Benham & Reeves Lettings do not let me down and I would not use anyone else despite being solicited many times!.
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Ross Faragher, MD, St. George Central London Limited
I was delighted with your recent performance in letting units at Beaufort Park and found your team both helpful and efficient -
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Ross Faragher, MD, St. George Central London Limited
I was delighted with your recent performance in letting units at Beaufort Park and found your team both helpful and efficient - I would be very pleased to recommend your services to other landlords at our schemes and indeed, would hope that your frontline presence at Beaufort Park continues to enable you to build on your initial success for the benefit of all landlords and residents on our schemes
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Mr R Fuss, London
May I put on record what a fantastic job you have done. You have been obliging and fully supportive in the entire process of renting the apartment...
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Mr R Fuss, London
May I put on record what a fantastic job you have done. You have been obliging and fully supportive in the entire process of renting the apartment. In addition you do it with a great amount of charm. I would recommend Benham & Reeves if any of my friends/family needed to rent an apartment
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Dr N Leung, Hong Kong
Your service is very important indeed since I am an overseas landlord. I need a good agent to ensure continuous rental to cover expenses like mortgage, and to handle tenants requests promptly.
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Dr N Leung, Hong Kong
Your service is very important indeed since I am an overseas landlord. I need a good agent to ensure continuous rental to cover expenses like mortgage, and to handle tenants requests promptly. I am very satisfied because the service is efficient, personal and friendly. I would certainly recommend your services to other Landlords
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A Casingena, Anthony Casingena Property Consultants
"A happy tenant is a happy landlord. We have recommended the services of Benham & Reeves Lettings to a...
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A Casingena, Anthony Casingena Property Consultants
"A happy tenant is a happy landlord. We have recommended the services of Benham & Reeves Lettings to a number of other investor/landlords."
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Richard Shidhu
"You can't believe how appreciative I am of your service - I will definitely choose and recommend B&R for all my future lettings...
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Richard Shidhu
"You can't believe how appreciative I am of your service - I will definitely choose and recommend B&R for all my future lettings requirements, thanks to you and your very competent colleagues!."
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M Knowles, India
"May I thank you for the excellent service you have given to us over the last few weeks in the letting of our apartment. I know things are very tough out there at present and the fact that we are several ...
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M Knowles, India
"May I thank you for the excellent service you have given to us over the last few weeks in the letting of our apartment. I know things are very tough out there at present and the fact that we are several thousands of miles away has not helped. But you have persevered and now you have done the job. Thanks!."
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J Ziment
"Just spoken with Glen at your Imperial Wharf branch and I am extremely impressed with his services -
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J Ziment
"Just spoken with Glen at your Imperial Wharf branch and I am extremely impressed with his services - BRLets have a VERY satisfied client-I imagine one of many!"
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Mrs S Anderson, Hong Kong
I would highly recommend your management service to others as I have experienced highly professional service not just for letting the property but prior to letting when liaison with builders was required, furnishings were required and vacant property management was needed to ensure safety of the property.
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Mrs S Anderson, Hong Kong
I would highly recommend your management service to others as I have experienced highly professional service not just for letting the property but prior to letting when liaison with builders was required, furnishings were required and vacant property management was needed to ensure safety of the property. All your advice and support was timely and very professional which helped me to feel my property and therefore my investment was in good hands
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Clive Smith
Payments to me are on time, responses to communications are prompt and you are very professional...
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Clive Smith
Payments to me are on time, responses to communications are prompt and you are very professional in your approach to property rentals and management
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Mr Z Pear, London
Benham and Reeves Residential Lettings took over the letting and management of my portfolio in 2003 and the improvement in service from my previous agent is unmatched. With a portfolio of over 125 apartments, I can honestly say that the lettings service in securing tenants has been fantastic and has led to almost 100% occupancy by your staff\'s proactive management of my tenants.
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Mr Z Pear, London
Benham and Reeves Residential Lettings took over the letting and management of my portfolio in 2003 and the improvement in service from my previous agent is unmatched. With a portfolio of over 125 apartments, I can honestly say that the lettings service in securing tenants has been fantastic and has led to almost 100% occupancy by your staff\'s proactive management of my tenants. As a bonus, by keeping voids of my flats to the absolute minimum, I was able last year to secure improved lending from my Bank. We have found the day to day management of units by your management department and our Property manager, Natalie, excellent. Natalie seems to look after tenants as if she were the landlord herself - she manages expectations which has led to improved tenant satisfaction and has definitely led to them staying longer term. The length of stay in our portfolio since Benham and Reeves Residential Lettings took over, has increased from an average of 9 months to an average of 19 months now!
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Peter Davis
Good quality tenants can sometimes be demanding and having reliable and experienced managing agents means I can rest assured that my tenants are kept happy and my time is not wasted...
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Peter Davis
Good quality tenants can sometimes be demanding and having reliable and experienced managing agents means I can rest assured that my tenants are kept happy and my time is not wasted. Benham and Reeves Residential Lettings always know who to call to deal with any issues and provide a high quality, value for money service - thank you!
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V Mehta, India
Good quality tenants can sometimes be demanding and having reliable and experienced managing agents means I can rest assured that my tenants are kept happy and my time is not wasted...
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V Mehta, India
Good quality tenants can sometimes be demanding and having reliable and experienced managing agents means I can rest assured that my tenants are kept happy and my time is not wasted. Benham and Reeves always know who to call to deal with any issues and provide a high quality, value for money service – thank you!
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Andrew Kelly, Hong Kong
I have lived in Hong Kong for a number of years and over that time accumulated a small London property portfolio...
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Andrew Kelly, Hong Kong
I have lived in Hong Kong for a number of years and over that time accumulated a small London property portfolio. Given the time difference between HK and London, I have always found it difficult to receive an efficient/dedicated service from a number of the London agents. A few years ago a friend referred me Benham and Reeves and I visited them here in HK. Service has been excellent to say the least - my properties are consistently let and management is far easier when you are dealing with one agent who can be contacted in either HK or UK and who can efficiently attend several issues in one go. I would recommend you to anyone
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Mr Daljit Sandhu, Brunei
Having a good letting and management agent for properties in London is imperative, particularly when I am living overseas...
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Mr Daljit Sandhu, Brunei
Having a good letting and management agent for properties in London is imperative, particularly when I am living overseas. Benham and Reeves are the only agent to have a local representative in Singapore which makes it easier as there is always someone professional and helpful to speak to in local time. Having dealt with different agents previously, I have no hesitation to say that Benham & Reeves are the most professional and efficient agents that I have so far dealt with in my 17 years
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Mary Lee, Singapore
Being an overseas landlord, Benham and Reeves Residential Lettings have made it easy for me to deal with my properties in Central London....
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Mary Lee, Singapore
Being an overseas landlord, Benham and Reeves Residential Lettings have made it easy for me to deal with my properties in Central London. The fact they have an office here in Singapore means I can speak to my agent in local time and avoid making expensive overseas phone calls
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Name withheld, Singapore
I was well informed and Benham and Reeves handled everything for me. What I enjoy most is their personal touch and this quality of service is what makes them different...
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Name withheld, Singapore
I was well informed and Benham and Reeves handled everything for me. What I enjoy most is their personal touch and this quality of service is what makes them different. Benham and Reeves also get very good tenants, who pay on time!!
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Steve Rocks, UK
From an initial phone call to instruct you on Monday of this week, we have just signed and returned the Tenancy Agreement...
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Steve Rocks, UK
From an initial phone call to instruct you on Monday of this week, we have just signed and returned the Tenancy Agreement. All done in a working week! It is confidence building to know the development is in high demand, and you are turning that into successful rentals
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Mr Ashwin Sanghi, UK
As you know, we own 4 apartments of which 2 were already with Benham & Reeves and 2 were with Knight-Frank. The fact that we have already switched the 2 Knight-Frank ones to B&R (with the other 2 to follow when the current tenants leave) speaks volumes about our satisfaction levels...
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Mr Ashwin Sanghi, UK
As you know, we own 4 apartments of which 2 were already with Benham & Reeves and 2 were with Knight-Frank. The fact that we have already switched the 2 Knight-Frank ones to B&R (with the other 2 to follow when the current tenants leave) speaks volumes about our satisfaction levels. With B&R we have felt that you are on our side. There has been no instance when we felt that you were pushing the tenant\'s agenda
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YEW Ah Lek & LAM Sou Ying, Singapore
Benham and Reeves Residential Lettings and sister company Instyle Direct have been a great team, working hand-in-glove to give us excellent service and...
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YEW Ah Lek & LAM Sou Ying, Singapore
Benham and Reeves Residential Lettings and sister company Instyle Direct have been a great team, working hand-in-glove to give us excellent service and we would definitely recommend the team to our colleagues and friends
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Mr K McK, Hong Kong
I have been very impressed with Benham and Reeves Residential Lettings professionalism. The service they provide is prompt and efficient, with excellent communications with me and with the tenants in my properties...
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Mr K McK, Hong Kong
I have been very impressed with Benham and Reeves Residential Lettings professionalism. The service they provide is prompt and efficient, with excellent communications with me and with the tenants in my properties. If any problems do arise in a property or in connection with a tenancy, they propose and implement effective solutions promptly and with the minimum of disruption to the tenant concerned. Their advice on repairs and maintenance is always relevant and timely. As a property owner based in Hong Kong, I particularly appreciate the fact that Benham and Reeves Residential Lettings have an office here, providing someone to talk to in my time-zone
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What our happy tenants say about our service...
Benjamin Moureaux
"Just to tell it was a pleasure to renting with you. I will strongly recommend your agency to...
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Benjamin Moureaux
"Just to tell it was a pleasure to renting with you. I will strongly recommend your agency to friends of mine looking to move".
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Chris Wrigley, HSBC Private Banking
"I would rate the service which I have experienced from...
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Chris Wrigley, HSBC Private Banking
"I would rate the service which I have experienced from Benham & Reeves Lettings as excellent."
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J Nehme
"Benham & Reeves Residential Lettings provided me with excellent service both pre and post let. They are very professional, transparent and ...
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J Nehme
"Benham & Reeves Residential Lettings provided me with excellent service both pre and post let. They are very professional, transparent and have very high standard for the quality of advice and service".
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Sarah McCormick
"Glen at Imperial Wharf assisted us brilliantly. Showed us the right place first time unlike other agents who wasted our time showing us...
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Sarah McCormick
"Glen at Imperial Wharf assisted us brilliantly. Showed us the right place first time unlike other agents who wasted our time showing us clearly unsuitable places, he always returned calls promptly and managed to sort out the let so we could move very quickly".
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Lee Garston
"Ivan at your Highgate village lettings branch was exceptionally good when we were looking for a rental property. We were living in Manchester at the time so it was very difficult to view properties. He was helpful and...
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Lee Garston
"Ivan at your Highgate village lettings branch was exceptionally good when we were looking for a rental property. We were living in Manchester at the time so it was very difficult to view properties. He was helpful and courteous throughout our dealings with him. He identified this property as suitable for us and we have been extremely happy here. I can only give you the most positive feedback as he certainly helped me with the move to London".
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Ben Mauerberger
When I arrived in London the prospect of finding the right rental property was a bi daunting as I now know I had extremely high expectations as I was moving from the USA and was seconded to South Africa before that, but Benham and Reeves Lettings were excellent -
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Ben Mauerberger
When I arrived in London the prospect of finding the right rental property was a bi daunting as I now know I had extremely high expectations as I was moving from the USA and was seconded to South Africa before that, but Benham and Reeves Lettings were excellent - from the initial contact where you guided me on locations to get what I wanted. Throughout the process, your staff were very patient with me and seemed to know exactly what I wanted and within only four days had found me a great place to live. When I relocated to New York, the process was such a nightmare, but this time it really was hassle-free and left me able to quickly concentrate on my secondment here
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Kate Hellier, Commerzbank HR
Thank you, thank you, thank you! to you and your staff for all the effort and work you guys have put in over the last 3 years in looking after our people in their search for homes in central London...
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Kate Hellier, Commerzbank HR
Thank you, thank you, thank you! to you and your staff for all the effort and work you guys have put in over the last 3 years in looking after our people in their search for homes in central London. As you know we used to work with a relocation company, but found their service often lacking and expensive. It was such a pleasant surprise to work with a letting only company who were able to help all our, often demanding, people for no charge at all and no time limits. I appreciate that at times our demands are unrealistic, but appreciate your guidance and advice so that expectations are able to be dealt with. Thanks for all your help
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Lyndsay A Neale, HSBC HR
Your staff provide a good, friendly service and are always willing to assist with problems and get things resolved in a quick and timely matter...
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Lyndsay A Neale, HSBC HR
Your staff provide a good, friendly service and are always willing to assist with problems and get things resolved in a quick and timely matter. I only work with two agents believe it or not for the same client as this is a pretty big portfolio
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Paul Croft, London
I have had first-hand experience with several other agencies both as a tenant and as a landlord and I would like to thank all of you who have been involved whilst i was a tenant at 5 Circa appartments...
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Paul Croft, London
I have had first-hand experience with several other agencies both as a tenant and as a landlord and I would like to thank all of you who have been involved whilst i was a tenant at 5 Circa appartments. I have been very impressed with your service and your handling of all enquiries from start to finish. From all the sales/letting staff at Blenhiem Terrace road office, up to my recent call with Lisa at your management department in Hampstead,your attention to service has been excellent. I will certainly be recommending you to others in the future
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